INCLUDED IN OUR PRICES
-Top quality, late model machines, meticulously maintained and regularly ridden by the owner and staff.
-Basic insurance for the bike.
-All local taxes including GST.
-Free transport from airport OR hotel for rentals of more than seven days – this must be arranged with us in advance of arrival at the depot.
-Luggage carriers and bags, security lock and friendly help and advice.
YOU MUST PRODUCE WHEN HIRING A MOTORCYCLE
-your motorcycle license
-your credit card – Visa, MasterCard accepted
OVERSEAS LICENCE HOLDERS MUST ALSO PRODUCE
-your motorcycle riders license from your home country
-your international motorcycle riders permit (if above license is not in English)
HELMETS AND OTHER ACCESSORIES
Clients are encouraged to bring their own helmets for comfort and style. In addition, helmets are required by law in all states of Australia and must accordance with Australian Safety Standards or ECE2. You can rent helmets, gloves and other accessories from UEK.
Security bond amounts will vary depending on the bike you rent. The amount is listed against each bike on the price list. Rentals of less than 7 days (excluding one way relocations) are processed as a pre-authorization against a credit card. If the rental is 7 days or more, then the deposit/bond is processed on a credit card and refunded upon safe return of the bike undamaged. Please note that we are not responsible for any exchange rate fluctuations or other fees your bank may charge when refunding the deposit/bond. Also note that some banks take a few days to put the funds back into your account. It is your bank that dictates the length of time this takes not the refunding bank.
PRICELIST TERMS EXPLAINED
Full Weekend = 4pm Friday to 10am Monday.
Bond = security payment held until return of undamaged bike, must be paid by RENTER’S credit card.
Excess = non-reducible insurance deductible. See INSURANCE below.
Breach of rental contract terms voids ALL insurance and the renter is liable for ALL damage.
Insurance DOES NOT cover:
-rider for bodily injury or damage/loss of personal belongings. Supplementary travel insurance is advised (see below).
-loss of rental caused by extensive damage to the motorcycle rendering it unavailable for hire.
Comprehensive cover includes:
-damage to and/or theft of motorcycle; third party injury; and third party property.
-Renter is liable for excess amount.
EXCESS REDUCTION INSURANCE
It is not possible to reduce the amount of the insurance excess.
It is not possible to cancel the booking with returned fund. But you can reschedule it to a different date if we are notified at least 7 days prior to the original pick up date. The reserve is non-refundable.
ONE WAY AND EXTENDED RENTALS
You can drop off your motorcycle at any city and simply pay the freight costs of shipping the bike back to the depot. Refer to our one way rate table for costs and cities available. In the event that the rider is unable to take bike any further or deliver the bike at the agreed return depot – UEK reserves the right to charge the customer the cost of the relocation of the bike to the agreed upon terminal. This cost will vary depending where the bike has been left and the renter will be notified of this cost.
If you are hiring a bike for a long period and expect to travel a long way then you must agree to have the bike serviced somewhere along the way. We will help you plan and arrange for this. In addition we will replace tyres that are fully worn (we will agree upfront with you on the life of the tyre before you leave our depot) and provided you contact us before replacing the tyres and you can provide us with receipts and documentation from the tyre provider, this should be covered by UEK. If you are renting a motorcycle on a 61-90 day fixed price agreement, then the hirer is responsible for all servicing, tyres & consumables.
NOT INCLUDED IN OUR PRICES
-Parking tickets, speeding fines, road toll charges and other penalties. A $50 fee may be imposed for the handling of unpaid fines.
-Fuel (except on guided tours). A $50 charge applies to motorcycles returned without a full tank.
-Bike cleaning. A $50 charge applies to any motorcycles returned without being cleaned or in a reasonably clean condition.
PERSONAL TRAVEL INSURANCE:
It is vital that you have appropriate travel insurance, which offers cover while motorcycling. UEK, its Agents, Assigns and Contractors accept no responsibility for a customer’s failure to arrange appropriate cover. Please also note that cover is often void if a helmet is not being worn. We strongly recommend you cover yourself with travel insurance in case of accident and to ensure that if your personal circumstances change and you have to cancel your costs are covered.
It is a condition that you wear an approved crash helmet at all times when riding your motorcycle. UEK strongly encourages you to take your own helmet and cannot accept liability for the condition of any crash helmet provided by third parties.
MECHANICAL DIFFICULTIES / ACCIDENT;
In the event of mechanical breakdown or accident, report this to the emergency number issued to you by the depot. Do not undertake repairs without the prior agreement of the depot. In the event of an accident (or theft), always report it to the police immediately, obtain a police report number, and notify the depot. The depot will make every effort to provide repair facilities or a replacement motorcycle, but is not obliged to do so.
Where a motorcycle has been crashed and is not able to be ridden any further, UEK, its Agents, Assigns and Contractors are under no obligation to replace or supply another motorcycle for the completion of the journey and no compensation can be claimed by the hirer for the unused portion of the hire period.
Outback travel on remote gravel roads can be extremely dangerous unless you are well prepared and know how to deal with difficult situations. Every year tourists find themselves in trouble and some even die due to lack of preparation and knowledge. If you intend to ride on remote gravel roads then you MUST inform us of your plans.
UEK forbid their bikes to be ridden on beaches, salt lakes wet or dry or tidal estuaries. They are also not to be ridden on the following remote roads, Gunbarrel Highway, Canning Stock Route, Anne Beadell Hwy and Cape York Peninsular at any time.
Specific bikes are not to be ridden on the following roads; Savannah Way, Plenty Highway, Great Central Road, Gibb River Road, Tanamai Track, Oodnadatta Highway, Birdsville Track.
NOTE that if a motorcycle GPS tracker shows that you have ridden on forbidden routes you will be in breach of the terms and conditions and will automatically lose your entire bond. This policy helps to ensure that the fleet of ‘sealed road only’ rental bikes stay in top condition for your tour.
This list is not exclusive – if you have any questions please consult us for clarification. Should your bike break down for ANY reason on unsealed roads then you will be responsible for all recovery costs. Motorcycle insurance does not cover this travel and/or any damage to the motorcycle or other vehicles. Please request authority before taking bikes on unsealed roads. This is for your own protection as unnecessary deaths happen every year.
Unexpected and uncontrollable situations may require last minute substitution of a motorcycle. This may include but is not limited to mechanical failure, collision, damage and theft from a recent previous rental.